Partner with us

moneyQuest is big enough to deliver, but small enough to care.

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Choose to work with experts in New Build

We build relationships with, and get to know every single customer while providing the capacity to manage high demand.

Our Client Support Managers are highly-skilled and dedicated to supporting customers from application, all the way through to completion.

Our low attrition rates mean that the majority of our staff and advisers stay with us long term. Some of our people have been with us for over 14 years.

moneyQuest’s support function is second to none. Our processes are built around an entirely customer-focused journey. Considering not only process touchpoints, but emotional touchpoints

Providing reassurance before it's needed

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Why introduce a broker service to your website?

Increased viewings

Potential customers browsing your website will be more inclined to book a viewing after being given reassurances from a mortgage adviser.

Increased customer loyalty

Customers tend to stay with the same broker throughout their homebuying process, and by association, they’ll stay with you. A website partnership provides a ‘one stop shop’ where moneyQuest works together with you to provide an outstanding customer journey.

Increased value

Customers are often able to borrow more than they imagine. This information may result in them viewing higher value properties.

Increased uptake of the Assisted Move Service

From the outset, clients will see you as the provider of everything they need for a stress-free home move, making them more inclined to use this service.

Why MoneyQuest


moneyQuest have extensive experience in servicing online leads. We’re the dedicated brokers for Virgin Money.


moneyQuest has 17 in-house advisers and access to more than 800 fully qualified and vetted advisers throughout our Network.

Systems and processes

We have built and refined our online systems and processes for over ten years, meaning we offer very the best for you and your customers.

Quality & speed

moneyQuest have excellent acceptance rates and lenders have confirmed that mortgages, on average, complete faster with moneyQuest.


We can provide in-depth reporting and analysis on potential customers contacting us through your website.

What do our lenders think?

“Their focus remains on quality of business, innovation within the mortgage market, and the best outcomes for their clients.”

“Adviser expertise is very strong, in 2020, 9 out of every 10 cases were approved by our underwriters which is a very strong statistic compared to moneyQuest’s peers.”

“The packaging quality and turnaround for days to offer with Nationwide applications show moneyQuest as one of the highest performers.”

“Their product knowledge is excellent. In addition, the case managers ensure the cases are packaged well which means the timescales from application to offer are below the average across the broker industry.”

“The level of professionalism and dedication to helping clients get the best mortgage deal is apparent.”

“Last year the Decision in Principal conversion rate was excellent at 103 DIP’s submitted with only two declines.”

Working together

Our Sales Manager will be your day-to-day point of contact and will ensure our online relationship runs smoothly.

Our Client Support Managers liaise with lenders, valuers and solicitors to take the stress out of the house buying process and ensure your customer’s mortgages complete quickly and easily.

Our advisers will speak to your customer immediately or can arrange a call back if they prefer. They will assess the customer’s eligibility and gather they info they need to obtain a Decision in Principle.


Up to the minute reporting showing the status of each case can be obtained through our portal.

We also provide full monthly reports showing referrals, applications, offers and completions

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Systems and technology

Our technology is constantly evolving. We work closely with industry providers such as Trigold, Twenty7Tec, Mortgage Brain, Assureweb and I-pipeline, to continually improve the customer journey and the mortgage adviser role.

Our existing client portal has been completely re-written from the ground up, incorporating all of the existing functionality, yet making it more appropriate to today’s technology, including fully functional tablet and mobile access.

Features include a full client questionnaire, tracking of client applications and existing policies, together with the ability for clients to upload documents via the portal.

Make an Appointment

Contact us