Privacy Policy

We are committed to protecting your privacy. We will only use the information you give us, or we collect, about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons. Firstly, to process your application and second, to provide you with the best possible service. The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details
  • salary & employment details
  • Existing mortgage & financial commitments

We will never collect information about you without your explicit consent.

If you email us, or give us your email address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may interest you unless you ask us not to do so. We will not give your email address to any unauthorised third parties. We may also send you text messages. You can ask us to stop sending these messages at any time.

If you would rather not receive emails in the future, please use the email address below to let us remove you from our list –

You are entitled, under the Data Protection Act, to see a copy of any information we hold on you. We are happy to supply such information to you upon written request. If you find any inaccuracies, we will delete or correct it promptly.

The personal information which we hold will be held on a secure, password-protected server. Only authorised personnel may access it. This is in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Some services are provided to moneyQuest by authorised third parties such as processing business or obtaining compliance or regulatory advice, which warrant the disclosure of more than just your basic contact details. You agree that personal information held by moneyQuest may be disclosed on a confidential basis, and in accordance with the Data Protection Act 1998, to any such third parties. Calls may be recorded for training and monitoring purposes.